FREQUENTLY ASKED QUESTIONS (FAQ)

Have questions? We’re here to help. Below are some of the most common inquiries we receive about our products, services, and operations at Flex Fitness Sdn Bhd.

EQUIPMENT SUPPLY

Q1 : What types of fitness equipment do you supply?

We supply a wide range of commercial-grade fitness equipment including cardio machines (treadmills, bikes, rowers), strength machines, free weights, functional training gear, and studio accessories.

Q2: Do you offer delivery and installation?

Yes. We provide full logistics support, including equipment delivery, installation, and basic setup training to ensure your facility is ready to operate.

Q3: Can you help design the layout of my gym?

Absolutely. We offer custom gym layout and floor plan services based on your space, budget, and business goals.

Q4: What brands do you carry?

We work with several trusted international fitness equipment brands, ensuring high quality, durability, and warranty support. Brand options vary based on your specific needs.

FITNESS CENTER MANAGEMENT

Q5: What is included in your gym management service?

Our services include day-to-day operations, staffing, sales and marketing, member engagement, performance reporting, and ongoing improvement strategies.

Q6: Do you manage gyms for corporate or hotel facilities?

Yes. We manage fitness centres across a variety of sectors including commercial gyms, corporate wellness spaces, hospitality properties, and educational institutions.

Q7: Can you help with gym staffing and training?

Yes. We recruit, train, and manage fitness professionals including personal trainers, front desk staff, and fitness managers as part of our operations model.

BUSINESS SETUP & SUPPORT

Q8: Can you help me start a gym from scratch?

Yes. We offer complete setup support including business consulting, space planning, equipment supply, staffing, and launch execution.

Q9: Do you offer equipment financing options?

Yes, We can assist you with financing options specialise in commercial fitness equipment and leasing plans.

MAINTENANCE & SUPPORT

Q10: Do you provide maintenance for the equipment?

Yes. We offer scheduled maintenance and service support to keep your equipment in top condition and minimise downtime.

Q11: What should I do if a machine breaks down?

Simply contact our support team at support@flexfitness.asia and our service team will arrange inspection and repair promptly.

📩 Still Have Questions?

We’d be happy to assist you.

Email us at info@flexfitness.asia or use our [Contact Form] to get in touch with our team.